I've heard a lot about Zalora but have yet to shop there myself.
As a person who loves online shopping, I bought 2 tops from Zalora lately and I am so glad that I made the right choice!
The parcel comes with a thank-you envelope with many surprises inside
(By the way it's so easy and convenient to contact them!)
They also provided a pos laju slip and a large flyer for any return case
This is the invoice of the purchase made, and the back.......
.... is how we can do the return if there's any. Terms and conditions are clearly written, and the steps-by-steps guide to fill up the return slip is something worth mentioning too.
According to them, we can return any unworn items for any reason within 30 days of the purchase for a full store credit refund of the paid price. And most importantly, returns are free of charge!
And they also give discount and cash vouchers!! Anyone interested can leave your comment here, first come first serve. Some expires this month and some next month ;)
I subscribe to their newsletter and it's very informative, with discount codes some more.
Anyway since this is my first purchase, I din't plan to shop too much (test market first :p).
But I am really satisfied with their prompt service (received the parcel within 24 hours after I paid), emails come to me immediately without needing me to follow up with them. Calls are attended promptly too! I really must give thumbs up for their service.
I pick this one, front cut-out tank top in black, RM 59.
I am glad that the size fits me just right! And I love the material, it's thick but very comfortable to wear.
This is the back~
The second top I chose is this, lace panel across blouse, RM 49.
It's very thin so have to wear an inner top inside. I chose size M and I realize it's too big for me, so I return it and exchange for size S. It took about 2 working days for the replacement size to reach me.
I especially love the sleeve!
Even the side and back also is lacy
Wear with a belt and it create another look!
I love to wear loose top like this cause it can hide my fat belly, and I can even wear it if I am pregnant again, hehe!
Overall, I give a rating of 9/10 for this purchase.
Yes some items are a bit pricey but looking at its material, I personally think it's worth it. As the saying goes, 一分钱一分货.
Plus, I wouldn't mind to pay a bit more if the service is good! ;)